View Cart
Overview
AIT provides 24 x 7 Toll Free Telephone and Trouble Ticket Support*. You are never without your support partner day, night or on holidays. AIT support is always there when you need it. Our voice (VOIP) and data systems are fully integrated which means we track your issues from start to finish.Benefits
- System allows you to rate / score every service representative who assists you by phone or ticket
- Responsive and technically competent representatives and product specialists
- Every issue is tracked with a ticket number and you are kept informed the entire process
- The system allows you to key in your phone number and we automatically call you back when a representative is available
- Guaranteed response times
Screenshots
Testimonials
"I am extremely impressed with your service and professionalism. There has been yet another improvement in your already great customer service now that I can give a score to the rep who handles my tickets. Wow! Can I buy this system from you guys or tell me where you got it? Anyway, thanks for caring and giving me a reason to stay with you folks."- Larry Chambers
Docs & FAQs
*Customers with a Business I plan have 24/7access to AIT's award winning customer service team via the ticket system. However, phone support is not included with this plan.