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AIT's award winning Customer Service is included with your Dedicated Server.
Our staff will be able to process your requests of the following categories
24 hours a day, 7 days a week.
Customer Service includes the following services for FREE:
- Network problems
- Hardware failures
- Reboots (See AIT's PTS option for fast response to reboot request)
- Billing Issues
Paid Per Incident Tickets - Troubleshooting Help Available 24x7
For those hard to configure scenarios, AIT also has a staff of Systems Administrators
and Engineers on site 24X7 that can assist you. From basic configurations to
advanced settings, AIT can help perform your business critical tasks.
- Application configuration
- Application installation/upgrades
- Web Server
- Mail Server
- FTP
- Security management (patches)
- User Management
- CLICK HERE for a full
list of guidelines for PPIT.
Paid Per Incident Ticket (PPIT) Plans*
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PPIT1 |
PPIT5 |
PPIT20 |
| Price
|
$15.00 |
$65.00 |
$200.00 |
| Savings
|
0 |
15% |
33% |
| Trouble
Tickets |
1 |
5 |
20 |
* Limit 30 minutes per ticket. Tickets over 30 minutes will be assigned 1 ticket
per 30 minute overage.
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